As soon as it is signed off, our Project Managers will take your project over and plan a briefing call with you. Then they will proof-read your questionnaire and suggest optimisations (structure, labelling, etc).
Your online Quant survey managed from start to finish with our in-house experts
Our full service team is here to support you throughout the entire process, providing expert guidance and high-quality results.
We help you decide on the most effective methodology, creating branded content such as presentation pages, questions and GDPR statements, while rigorously programming and testing your study.
We also manage the fieldwork, keep you updated at every stage and deliver the results in whichever format you prefer.
You can count on us for any project—even the most complex ones!
We provide advice and ensure transparency at every stage of your project so you can feel rest assured that your research is in good hands.
Through the expertise of our in-house developers, we offer fully customised programming for your questionnaires, platforms and tools.
Quickly collect targeted responses thanks to our highly qualified, triple opt-in panel.
Learn more about our panel
To ensure reliable responses, we always run automatic and manual data quality checks.
The 6 Full Service steps
Using your preferred method, we assign the survey to either our proprietary panel, your personal database or on Social Media. We also make sure to "Soft Launch" your survey first to ensure flawless functionality and to determine the overall quality of the collected data.
After all the data quality checks have been manually run by our Project Managers, we deliver the raw and/or formatted results (tabs, charts, etc.) in Excel, CSV, Triple S, PowerPoint or any other file type of your choosing. Our team can also share with you a deeper analysis of the data plus any first post-survey insights.
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We start with discussing your project and its specs with our sales team who will make sure to advise you on the best method and targeting strategy.
Get a quote within 24 hours
Get a quote within 24 hours
Our Project Managers will work closely with our in-house developers, keep an eye on programming and running tests. When ready they will share a test link with you so your team can make sure everything works and is fully customised to your specifications.
We will manage the fieldwork progress every day (even on weekends) and we also grant you access to a customised monitoring platform.
1
We start with discussing your project and its specs with our sales team who will make sure to advise you on the best method and targeting strategy.
Get a quote within 24 hours
Get a quote within 24 hours
2
As soon as it is signed off, our Project Managers will take your project over and plan a briefing call with you. Then they will proof-read your questionnaire and suggest optimisations (structure, labelling, etc).
3
Our Project Managers will work closely with our in-house developers, keep an eye on programming and running tests. When ready they will share a test link with you so your team can make sure everything works and is fully customised to your specifications.
4
Using your preferred method, we assign the survey to either our proprietary panel, your personal database or on Social Media. We also make sure to "Soft Launch" your survey first to ensure flawless functionality and to determine the overall quality of the collected data.
5
We will manage the fieldwork progress every day (even on weekends) and we also grant you access to a customised monitoring platform.
6
After all the data quality checks have been manually run by our Project Managers, we deliver the raw and/or formatted results (tabs, charts, etc.) in Excel, CSV, Triple S, PowerPoint or any other file type of your choosing. Our team can also share with you a deeper analysis of the data plus any first post-survey insights.
Our expertise at each stage of your project
Methods
'Custom-made' has been our guiding principle for more than 20 years!
Our teams benefit from strong experience in research studies, reinforced by the hundreds of projects we run each year. We love to take on new challenges and guarantee flexibility to match all your needs!
How do we proceed?
We start by clarifying your needs with you: the type of project to be carried out, its objectives, any complex aspects to consider during the design phase, the target audiences to be surveyed, the distribution channels to use (e.g. panel, client files, social media), the desired deliverable formats, the project-timeline and more.
Next, we support you in building the most effective methodology one that will allow you to collect high-quality, reliable data (our top priority!) while also respecting your initial requirements, timeline, and budget constraints.
We can cover any study type for whichever country you need!
Traditional studies: product tests, awareness surveys, satisfaction surveys, consumer trends, etc.- Long term studies: barometers, multiple wave surveys, advertising campaign pre and post-testing, etc.
- Advanced technology studies: implementation of plug-ins on respondent browsers, surveys with eye-tracking technology, online and/or offline links shareable for outdoor data collection (in stores, living areas, etc), mock-up and prototype online tests, custom-made platforms, etc.
Programming
"Trade-offs," "Maxdiff," "HeatMap," "Purchase Simulations," "Multilingual Questionnaires," and "Statistical Matchings" are part of our IT team's daily routine.
For creating your questionnaires, the sky is the limit! All question types are possible, as well as the localisation of respondents and the possibility for them to drop files (pictures, videos, audio, etc).
No matter how complex your project is, our continuous tech monitoring helps deliver smart, up-to-date solutions using the latest technologies. This means our studies work seamlessly across all devices (e.g. desktops, tablets and smartphones) and offer an engaging experience for participants. Discover our demo questionnaires.
We’ve also developed a wide range of questionnaires to suit every audience. This includes a conversational format for younger users and an WCAG-compliant version created to ensure full accessibility for those with disabilities.
When it comes to design, every element—from questionnaires and platforms to monitoring tools and dashboards—can be fully customised as a white label with your preferred logo and visuals. This ensures a seamless and consistent brand experience for every participant.
Data collection
In addition to data collection through our panel, we can also collect data in many other ways.
For example, if you want to send a survey to your own contacts and/or clients, we can program a routed email to invite them to participate or simply plug in an easy-to-use widget on your website.
We can also recruit respondents on social media with geographical targeted campaigns (most effectively on Facebook and Instagram).
On our panel
From your database
Through social media
Data delivery
To make it easy for you to track your survey progress, we provide you with secure access to a customised monitoring tool.
Once your survey is closed and we've run our comprehensive quality checks, we will send you all of the raw data and/or aggregated data (tabs, charts, sorting, statistics and potential insights).
Excel
CSV
SPSS
Triple S
Modalisa
PowerPoint
Questions tailored to all your needs
Explore our wide range of question types, each designed to suit your specific study methodologies.
Classic Question
• Single/Multiple Choice Question
• Single/Multiple Choice Matrix
• Single/Multiple Choice Table
Open-Ended Question
• Numeric • With multiple items • Open field • Postal code • Input assistance • Calendar
See moreScale Question
• 0 to 10 points • Stars/Smiley • Smiley Slider • Ranking • Drag and Drop • Drag and Drop on Chart
See moreAssociation Question
• Tinder Swipe • Implicit Association •Card Sorting • Max Diff • Text Highlighter
See moreDiscover our different questionnaire formats
All our questionnaires are available in multiple formats, accessible on both mobile and desktop. They are 100% customisable to match your brand or your clients!
Classic Questionnaire
The classic questionnaire is custom-designed to accommodate all types of questions, no matter how complex.
Conversational Questionnaire
The conversational questionnaire is an interactive type of survey that simulates a personalised dialogue to collect information in an engaging and seamless way, offering an intuitive and personalised user experience.
Why choose us?
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Our teams are by your side at every stage of the study, from our offices in Lille. -
We bring an informed, innovative perspective, along with strong technical expertise. -
The study can be fully customised (design, content, etc.): 100% white-label.
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To ensure GDPR compliance, all collected data is stored on our secure servers in France. -
We provide study monitoring and technical support by phone and email, 7 days a week.
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We can also provide access to our highly qualified, triple opt-in panel.
Learn more about our panel